Privacy Policy

1. Overview & Acceptance

This Privacy Policy applies to all visitors, clients, prospective clients, and users who access the Solvicity website (solvicity.online), submit inquiries via contact forms, communicate with us over phone or video discovery calls, or engage our web development, design, and software consulting services.

By accessing our platform or transmitting any information to us, you expressly consent to the data practices and protective terms described in this document. If you do not agree with any part of this policy, you must immediately discontinue use of this website and refrain from transmitting any personal or business data.

2. Information Collected

We collect information that you voluntarily choose to furnish when submitting project inquiries, scheduling consultation calls, requesting quotations, or engaging our engineering team. This may include:

• Contact Particulars: Full Name, Email Address, Phone Number, WhatsApp Number, and Company/Organization Name.
• Project Specifications: Business requirements, budget indicators, scope descriptions, design assets, and architectural preferences.
• Communication Records: Notes, transcripts, and correspondence conducted via telephone calls, video discovery meetings, email threads, or messaging services.
• Technical Metadata: Non-personally identifiable diagnostic data including browser type, general location, and session analytics collected via standard server logging.

3. Usage of Information

Any information submitted is used exclusively for legitimate business communication and execution purposes, including:

• Evaluating project viability and preparing technical proposals and cost estimates.
• Conducting initial consultation and exploratory discovery calls.
• Executing client deliverables, UI/UX designs, web applications, and ongoing maintenance.
• Transmitting important administrative notifications, milestone updates, and invoices.

We do not sell, rent, monetize, or trade your contact or personal data to third-party marketing brokerages or external advertisers.

4. Absolute Limitation of Liability & No Compensation

You explicitly agree that all submissions, transmissions of confidential credentials, API keys, repository links, or business assets are made entirely at your own independent risk.

5. Phone Calls, Consultations & Communications

When you submit a contact form or request a consultation call:

• You authorize Solvicity to contact you via telephone, email, SMS, or WhatsApp regarding your inquiry.
• Discussions, estimations, suggestions, technical advice, or timelines shared during calls or communications are exploratory only and do not constitute formal guarantees, warranties, or binding contractual commitments.
• Any decision to act upon informal advice or recommendations given during preliminary calls is undertaken solely at your own risk and discretion.

6. Third-Party Services & Infrastructure

Our website, communication infrastructure, and hosting environments rely on industry-standard third-party providers (such as hosting servers, email delivery gateways, DNS providers, and analytics tools).

Solvicity exercises no operational control over external third-party infrastructure. We bear no liability or responsibility for failures, vulnerabilities, data breaches, privacy policy modifications, or policy violations caused by third-party platforms.

7. Data Security & Transmission Disclaimer

While we implement reasonable technical safeguards and secure transmission protocols, no method of electronic transmission over the internet or storage system is 100% impenetrable. Therefore, we cannot and do not guarantee absolute security of any information you transmit to us.

8. Client Indemnification

You agree to indemnify, defend, and hold harmless Solvicity and its team against any legal claims, regulatory fines, demands, disputes, losses, or legal expenses resulting from your violation of applicable privacy laws, your submission of unauthorized proprietary data, or any claims brought by third parties related to your business or data.

9. Policy Modifications

Solvicity reserves the unilateral right to revise, modify, or update this Privacy Policy at any time without prior written notice. Updates take immediate effect upon posting to this page. Your continued use of our website or services signifies your acceptance of any amended terms.